Every cattery has a trust level from 1 to 5, computed from what actually happened on PurrTrust — not from what the breeder says about themselves.
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Trust levels
Level 1 — Signed up — The cattery has an account. Suspended catteries always show level 1.
Level 2 — Identity and registry approved — An admin reviewed the operator's government ID photo and approved their TICA/CFA cattery number.
Level 3 — Health updates posted — Level 2, plus at least one vaccination, vet visit or other milestone posted on a litter.
Level 4 — Verified video call — Level 3, plus at least one verified video call: both buyer and breeder joined a PurrTrust call. Calls a breeder marks as done without PurrTrust confirming both joined don't count.
Level 5 — Track record — Level 4, plus at least 3 completed placements (deposits applied to a kitten through PurrTrust) and no disputes in the last 12 months.
A dispute is a deposit a buyer or admin paused with a dispute, or a scam report on which our team warned, suspended or banned the cattery. Profiles also show median reply time to applications and whether a Facebook Page is linked; these are shown for context and don't change the level.